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DELIVERY POLICY - 

As soon as your order is received we’ll send you a confirmation email and prepare your items for deliver

  • Standard Delivery - We Provide the fastest delivery service all over Kuwait with a very low shipping cost 
  • 2 Hours Delivery - You can obtain our New Amazing Delivery Service within 2 Hours cost 2.5KD
  • 48 Hours Delivery - We Provide our service to faraway areas in Kuwait with extra delivery charges 

 

Return Policy - 

  • 14-day Return Policy - Purchased products can be returned within 14 days of purchase. (Products must be sealed, unused and in a perfectly saleable condition with all accessories)

  • Genuine Products - We offer a 100% Return and Refund guarantee if you find a Counterfeit product!

  • Return to Store - You can also visit any of your nearest mobile2000 Store and get your full refund

 

 

Terms & Conditions - 

  • The original Invoice/Original receipt is required for all returns and exchanges
  • The product should not be opened and should be in its original condition
  • Returned products must be "as new" condition, in the original packing, and with warranty cards, manuals & accessories.
  • Free Items that were given with purchased items must also be returned,
  • And if those free of charge items were not "as new", there might be an additional charge.
  • Mobile2000 Staff & Executives reserves the right to deny any return or exchange if any of our terms and conditions are not reached 

 

 

Return Process - 

  • Pack your return in the original shipping package, if possible
  • Include all original packing materials, manuals, and accessories
  • The original Invoice/Original receipt should be available
  • Visit our Headoffice or any of your nearest mobile2000 Store 
  • Indicate the reason for the return and get a report
  • Submit a report to customer service to initiate a bank refund. The bank refund will take 7-14 days.

 

For More Details call 1852000 or email us on [email protected]