DELIVERY POLICY -
As soon as your order is received we’ll send you a confirmation email and prepare your items for deliver
- Standard Delivery - We Provide the fastest delivery service all over Kuwait with a very low shipping cost
- 2 Hours Delivery - You can obtain our New Amazing Delivery Service within 2 Hours cost 2.5KD
- 48 Hours Delivery - We Provide our service to faraway areas in Kuwait with extra delivery charges
Return Policy -
14-day Return Policy - Purchased products can be returned within 14 days of purchase. (Products must be sealed, unused and in a perfectly saleable condition with all accessories)
Genuine Products - We offer a 100% Return and Refund guarantee if you find a Counterfeit product!
- Return to Store - You can also visit any of your nearest mobile2000 Store and get your full refund
Terms & Conditions -
- The original Invoice/Original receipt is required for all returns and exchanges
- The product should not be opened and should be in its original condition
- Returned products must be "as new" condition, in the original packing, and with warranty cards, manuals & accessories.
- Free Items that were given with purchased items must also be returned,
- And if those free of charge items were not "as new", there might be an additional charge.
- Mobile2000 Staff & Executives reserves the right to deny any return or exchange if any of our terms and conditions are not reached
Return Process -
- Pack your return in the original shipping package, if possible
- Include all original packing materials, manuals, and accessories
- The original Invoice/Original receipt should be available
- Visit our Headoffice or any of your nearest mobile2000 Store
- Indicate the reason for the return and get a report
- Submit a report to customer service to initiate a bank refund. The bank refund will take 7-14 days.
For More Details call 1852000 or email us on [email protected]